Home Exercise Programs (HEP) on Embodia

You can add your personal or clinic branding to Embodia. Your branding will be applied to your online booking portal, printed material that you can hand to your patients, and email communications that patients receive from Embodia on your behalf.

Branding can be added for both individual memberships and clinic memberships.

To add your branding for your individual membership, click on your avatar (initials or photo in the top right corner) and then on My branding.

 

To add your clinic branding, log in as the clinic manager. Click on Contact info and branding under the My clinic tab in the top bar.

Depending on your membership tier, you will be able to add the following:

1. Contact Info: Your general email address, phone number, and website where your clients can contact you if they have any questions. This information will be displayed on the online booking portal, the footer of the emails patients receive, as well as on your receipts and printed material.
   
   
2. Address: This should be the physical location of your clinic, where clients will go for their in-person treatment. This information will also be displayed on the online booking portal as well as on your receipts and printed material. This tab will only be available for clinic memberships.
   
   
3. Branding: Here you can provide your logo, and your primary and secondary colours. Your branding will be displayed on your online booking page, as well as used in the emails Embodia send to your patients on your behalf.
   
   
4. Email communication: Settings to change the default behaviour of how Embodia sends emails to your clients on your behalf.
   
   
5. Billing info: Here you can provide additional information that can be included on patient invoices such as your business tax number, corporation number, etc. This tab will only be available for clinic Tier 3 memberships.

 

1. Contact info

Under the Contact info tab, you can add your contact information, such as your email, phone number, and website.

 

Your contact information will be displayed on the online booking portal, the footer of the emails patients receive, as well as on your receipts and printed material. For instance, below is a screenshot of your branding applied to a printout of a program.

 

2. Address

Under the Address tab, you can add the physical location of your clinic, where clients will go for their in-person treatment. This information will also be displayed on the online booking portal as well as on your receipts and printed material. This tab will only be available for clinic memberships.

3. Branding

Under the Branding tab, you can add your logo, and the HEX codes for your primary and secondary colours. 

• Your logo will be added at the top of the first page of printed material and as a header in email communications sent to patients on your behalf.
• Your primary and secondary colours will be used to add your branding to email communications sent to patients.
• Your logo and colours will be used to brand your online booking portal

For instance, below is the email sent to patients when a new education is shared with them: One with the default Embodia branding and the other one with your branding applied.

 

4. Email communication

Under the Email communication tab, you can override the default values used in email communications with the patient, such as:

• The "Reply-to" email address. When the patient replies to an email, their reply will get delivered to that email address. By default, the "Reply-to" email address is support@embodiaapp.com. We highly recommend changing this to an email address that you own so you receive their replies.
• The "From" field is the name that will appear as the sender name. By default it is Embodia. We highly recommend changing this to your name or your clinic's name.
• The "Email signature" is the signature to include at the end of default email communications.

 

5. Billing info

Under the Billing info tab, you can provide additional information that can be included on patient invoices such as your business tax number, corporation number, etc. This tab will only be available for clinic Tier 3 memberships.